ADvendio Support

Get the help you need with our support services.

Support Login

Submit a ticket (Case) to transmit your request or check the progress of an existing one. If you haven’t got access to our support portal yet, get in touch with your contact and benefit from our helpful and speedy support services.

Custom Support

Thanks to the flexible cloud infrastructure, we can customize and expand your ADvendio system according to your needs, particularly if you undergo any changes in your business processes. We guarantee ongoing support and comprehensive training for entire teams of small to large global media companies.

See support options

Support Login

Get access to the customer support portal to submit a ticket (case), check the progress of an existing one or get instant answers to your questions by visiting our knowledge base today.

Support Options

With ADvendio you not only get a sophisticated software solution you also receive first-class support that comes standard along with additional service levels offerings for assistance when you need it.


Basic plan includes:

  • Access to documentation
  • Access to the support portal


All Basic features plus:

  • Monthly inclusive hours
  • Maximum reaction time up to 8 hours


All Bronze features plus:

  • Support via virtual meetings
  • Maximum reaction time up to 4 hours


All Silver features plus:

  • Resolution time for critical problems
  • Maximum reaction time from 2 hours

Need additional Support Services? Contact us today.

Bronze, Silver and Gold service options include monthly support hours which can also be used for training while the utilized consulting and support hours can be billed monthly.

Support Advendio

Mona Blomdal

ABC Startsiden

We have been using Salesforce for a long time so ADvendio was a perfect solution for streamlining our workflow and minimize time spent on system integrations and training.

Get additional support

Consulting and support requirements differ from company to company, talk to our sales team today.