Submit a ticket (Case) to transmit your request or check the progress of an existing one. If you haven’t got access to our support portal yet, get in touch with your ADvendio.com contact and benefit from our helpful and speedy support services.
Thanks to the flexible cloud infrastructure, we can customize and expand your ADvendio system according to your needs, particularly if you undergo any changes in your business processes. We guarantee ongoing support and comprehensive training for entire teams of small to large global media companies.
Get access to the customer support portal to submit a ticket (case), check the progress of an existing one or get instant answers to your questions by visiting our knowledge base today.
With ADvendio you not only get a sophisticated software solution you also receive first-class support that comes standard along with additional service levels offerings for assistance when you need it.
Basic plan includes:
- Access to documentation
- Access to the support portal
All Basic features plus:
- Monthly inclusive hours
- Maximum reaction time up to 8 hours
All Bronze features plus:
- Support via telephone
- Maximum reaction time up to 4 hours
All Silver features plus:
- Resolution time for critical problems
- Maximum reaction time from 2 hours
Need additional Support Services? Contact us today.
Bronze, Silver and Gold service options include monthly support hours which can also be used for training while the utilized consulting and support hours can be billed monthly.
Mona BlomdalABC Startsiden
We have been using Salesforce for a long time so ADvendio was a perfect solution for streamlining our workflow and minimize time spent on system integrations and training.