ADvendio Support

Get the help you need with our support services.

Salesforce AppExchange Customer Rating

Customer Support

Support Portal

Submit a ticket (Case) to transmit your request or check the progress of an existing one. If you haven’t got access to our support portal yet, get in touch with your ADvendio.com contact and benefit from our helpful and speedy support services.
Customer Login

Custom Support

Thanks to the flexible cloud infrastructure, we can customize and expand your ADvendio system according to your needs, particularly if you undergo any changes in your business processes. We guarantee ongoing support and comprehensive training for entire teams of small to large global media companies.

See support options

Support Portal

Submit a ticket (Case) to transmit your request or check the progress of an existing one. If you haven’t got access to our support portal yet, get in touch with your ADvendio.com contact and benefit from our helpful and speedy support services.
Customer Login

Support Options

To ensure that you not only get a sophisticated software application with ADvendio but also the proper support for your needs, we offer three different service levels. With our consulting and support contracts you will benefit from fast response times and direct contact options.

Standard

Standard features:

Access to documentation
Access to support portal
Support via Email
Maximum reaction time up to 8 hours

Silver

All Standard features plus:

Monthly inclusive hours
Support via telephone
Maximum reaction time up to 4 hours

Gold

All Silver features plus:

Maximum reaction time from 2 hours
Personal consultant

Need additional Support Services? Contact us today.

For Silver and Gold options you receive monthly included support hours which can also be used for training and you are able to have the utilized consulting and support hours billed monthly.

Support Advendio

Aaron Hersh

Competitor Group

ADvendio is built upon Salesforce and offers a wide range of business activities for all important process steps in advertising sales. That’s what made the decision so easy.The implementation of ADvendio was completed in a few weeks.

Get additional support

Consulting and support requirements differ from company to company, talk to our sales team today.