Support Login
Submit a ticket (Case) to transmit your request or check the progress of an existing one. If you haven’t got access to our support portal yet, get in touch with your ADvendio.com contact and benefit from our helpful and speedy support services.
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Custom Support
Thanks to the flexible cloud infrastructure, we can customize and expand your ADvendio system according to your needs, particularly if you undergo any changes in your business processes. We guarantee ongoing support and comprehensive training for entire teams of small to large global media companies.
Support Login
Get access to the customer support portal to submit a ticket (case), check the progress of an existing one or get instant answers to your questions by visiting our knowledge base today.
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Support Options
With ADvendio you not only get a sophisticated software solution you also receive first-class support that comes standard along with additional service levels offerings for assistance when you need it.
Basic
Basic plan includes:
- Access to documentation
- Access to the support portal
Bronze
All Basic features plus:
- Monthly inclusive hours
- Maximum reaction time up to 8 hours
Silver
All Bronze features plus:
- Support via virtual meetings
- Maximum reaction time up to 4 hours
Gold
All Silver features plus:
- Resolution time for critical problems
- Maximum reaction time from 2 hours
Need additional Support Services? Contact us today.
Bronze, Silver and Gold service options include monthly support hours which can also be used for training while the utilized consulting and support hours can be billed monthly.
Get additional support
Consulting and support requirements differ from company to company, talk to our sales team today.
Mona Blomdal
ABC StartsidenWe have been using Salesforce for a long time so ADvendio was a perfect solution for streamlining our workflow and minimize time spent on system integrations and training.